We want you to love every piece of jewelry you purchase from Hyan Jewels! Our goal is to provide you with a seamless shopping experience, from the moment you place your order to the moment it arrives at your door. Below, you'll find all the information you need about our shipping and return policies.

Shipping Information

At Hyan Jewels, we offer fast, reliable shipping options to ensure your order reaches you in perfect condition. Here's what you need to know about our shipping process:

Shipping Coverage

We currently ship orders only within India.

Shipping Costs

We offer free shipping on all orders above ₹499.

For orders below ₹499, shipping costs are calculated based on your shipping address and will be shown at checkout.

Cash on Delivery (COD)is available for all eligible orders with an additional ₹50 COD charge.

Order Processing & Delivery

All orders are processed within 1–2 business days.

Once shipped, your order will typically be delivered within 5–6 business days, depending on your location.

Order Tracking

As soon as your order is shipped, you’ll receive a tracking number via SMS and WhatsApp, so you can follow your package every step of the way.

Secure Packaging

We take pride in our secure and tamper-proof packaging to ensure your jewelry arrives safely and beautifully presented.

Damaged Packages

While we do our best to ensure safe delivery, if your package arrives damaged, please contact us within 24 hours of receiving the parcel and share an unboxing video so we can resolve the issue promptly.

If you have any questions or need further assistance, feel free to contact our customer support team at hello@hyan.in or +91 7016721079. We’re here to help!